



Trustindex verifies that the original source of the review is Google. My beautiful 10 & a half yr old soul mate Zeus, chose me to save him from 7 miserable yrs with a family that neglected and abused him so badly that we are still dealing with his trauma 3 & a half yrs later. During our first vet visit, he was found to have severe arthritis in his back left leg, forward 3 & a half yrs it has progressed so far alongside joint dysplasia in his front 2 limbs. We are managing his pain with 4 prescription only meds which are not subsidised for a "pet" . I was using every last penny on his meds from the vet. Enter "Vetpost", compared prices, OMG a third of what I was paying including the cost of the script. I had no real expectations of them except saving some much needed money and managing my boys pain. Very first order I ordered a week before I needed them in case of delivery hiccups, they were on my door step 2 days later. I was quietly impressed. Opened up the package, got his meds out and was about to throw the box and realised it wasn't empty. Inside was my all time favorite, Russian fudge. Vetpost had my attention. That was over a year ago. I now also buy his prescription weight management food from them at $60 less per month than my vet. I nearly ran out of meds as I had miscalculated and it was a Thursday, I had no hope of getting them by Friday, that was when I was introduced to Abigail whom I told my dilemma to but had to concede to buying them from my vet at 3x the price to get me through. Friday morning, see the courier driving out of our driveway, at the front door, no it couldn't possibly be, it was a Vetpost package. Abigail had arranged overnight delivery at their cost and didn't even message me to brag about it. Doesn't matter though cos I'll brag and brag and brag and brag and then brag and maybe brag some more on her behalf. I would have kissed her had she been in my space. They have month after month, delivery after delivery, fudge after fudge after more fudge oh and then did I say fudge delivered the best and most consistent service I have ever experienced. And consistent is not actually right because when I think their service can't get much better, they go and do something even more extraordinary. We are nearing the end of our journey, could be a week, could be a month. My mind is elsewhere and my heart is breaking, I hadn't noticed he was running low on meds, so place an urgent order, OMG!, no stock. Ring my vet at the same time that Vetpost are calling my vet to check with my vet if they could send me a substitute and rush my order to me. Brain fog, forgot to confirm with Abigail, almost broke down in tears when I realised that my boy might be a few days without pain meds. Wake up Jolene, did you forget who you are dealing with. Abigail yet again has organised overnight delivery at their cost. The Vetpost family have become our family, they are not money focused, they are customer focused and helping our animals focused. Vetpost have given Zeus and I time, time that we would not have had if I had to pay vet prices. I was supposed to write a review but how do you convey all that I have just said in a few sentences, it would be generic and you wouldn't actually know the lengths that Abigail and the Vetpost family have gone to, to provide and I mean this 100%, the best and most compassionate service I have ever experienced from a company and I am 51 yrs old. I could continue but they want a review not a bloody novel. Vetpost have been our guardian angels and will be with us to the very end and I will never be able to express just how much of a difference they have made in our pain management journey. I never expected that I could mourn a buisness but Vetpost is not just a buisness and I will notice, no more monthly packages, no more SOS calls to Abigail but most importantly.......no more FUDGE!!!!! 😭😭😭😭😭 I promise every potential Vetpost customer, you will never regret signing up with Vetpost.
Jolene and Zeus - your greatest fans!